How Cathy will sell

your property for more

I have to say Cathy is the best I’ve ever worked with in this industry.

I used to have an agency myself, I’ve sold houses myself and I have not come across anyone as good as Cathy. That’s a genuine comment. I’ve sold houses so I know how it works. It was genuinely a pleasure doing the transaction.

Cathys’ professionalism, pragmatic and performance driven approach is something to treasure. The key to her success is really her supreme people management skills and her ability to relate, understand and deal with each person in the way he or she loves.

I bought the place off her 10 or 11 years ago and she’s always kept in touch. The main reason was that I really like the way she works. I like her style, she’s not a pushy agent, she’s just a regular person which suits my character – I’m not a very public person. We worked really together well, for
me it’s all about being able to work well together and on top of that she has the skills.

The level of communication was exceptional. There was never a time when I had to chase her which is a rare skill these days. She’s incredibly proactive and was always in touch with me. Without fail, after every viewing, she’d be in touch to tell me what happened and what the offers were. That level of communication was just amazing. It was definitely something I enjoyed.

I’d set the bar high and she went over it which was fantastic. In terms of the auctioneer, the people in the office, the whole Ray White team – they’re a smart
bunch of operators. They’re not fake, they’re genuinely interested in the client’s needs.

She knew how to get a great result in a short space of time

Being down a driveway and selling amidst what the media is quick to describe as a property slump left the former owners of this property in Remuera doubting if they would get as much as they thought they would for their home.

This is their story of how Cathy Roselli was able to leave the couple ‘over the moon’…

We had dealt with Cathy when we she sold the house to us. We had a great experience with her back then and had a really good rapport. She knew the house and had sold it previously. Cathy knows Remuera and the surrounding areas incredibly well so we knew we were in safe hands.

The level of service she provided was beyond anything we’ve ever experienced before. Her professionalism, enthusiasm and knowledge of the market was at another level. We got a better result than we could have hoped for so we were over the moon. There is absolutely nothing that we could fault. Cathy was absolutely fantastic.

Everything about Cathy’s manner puts you at ease. She’s very sure of herself and is incredibly calming, it’s all very reassuring. She knows what’s she’s doing and knows how to get results.

She was in constant contact with us throughout the process and was a very calming force. And she does it all in a very genuine and sincere way.

Oh her personality. She is an exceptional woman and she was a joy to deal with. Across the board, her service, her professionalism, it was all top class.

We have worked with other agents in Auckland before but Cathy was far superior, personally, professionally – on every level she was head and shoulders above the rest. We would definitely use her again or recommend her to a friend.

Just Cathy being Cathy we knew she had our best interests at heart. It was really nice to be able to trust someone during what can be a stressful time. She had sold the property before so we had complete faith in her and that faith was rewarded.

She’s just a lovely lady. Very professional and highly capable with a great knowledge of the local area. She knows how to market homes and we recommend her very highly.

Navigate the unknown  with the ‘captain of the ship’

I first met Cathy when I bought this home two and a half years ago. As a buyer she was incredibly helpful, very supportive and had great insight into the market – which when you come from abroad is incredibly important. Cathy came across as very knowledgeable and experienced so when the time came to sell, I knew she was the person to represent us.

Throughout the sales process she was incredibly helpful – she dealt with all sorts of things, helping me to find gardeners, painters, homestagers. Nothing was ever an
issue for her. My husband travels a lot and with Cathy by my side I felt incredibly supported every step of the way. She was always at my side, guiding and directing me, providing me with the knowledge I needed which I’m very grateful for.

Cathy helped me to understand everything I needed to know about the intricacies of the Auckland market which is very different to what I was used to in Europe.

An Auction is quite an intense process so it’s really important to have someone knowledgeable at your side guiding you along the way. Cathy helps you to navigate the unknown. She was the captain of the ship. She’s incredibly resourceful and had a solution for everything.

It’s really important as a vendor to know you’re going to get the best possible care. But at the same time you know with Cathy that she takes good care of the buyers too. I’ve been on both sides of the equation with Cathy and I know there’s something in it for both sides.

Cathy had our complete trust and she delivered. Cathy is very present and you never feel lost. You constantly feel informed. I knew I could call her any time and she would give me the answer I
needed. She’s also very approachable and very helpful. Cathy has passion – she’s passionate about what she does.

They don’t get better than Cathy

When it comes to marketing, Cathy really hits the mark.

She is a strong believer in more advertising driving more enquiries and for us it was worth every penny. Cathy ensured that our home stood out and was in front of other homes on the market. Selling your home by auction is a really stressful and intense time, but Cathy took as much stress as you possibly can out of selling our home – and she made it personal in a good way. She talked us through everything.

Cathy has an invaluable understanding of buyer feedback and their level of interest, and we love the knowledge shared – and given. We were kept up to date constantly, which was fantastic. Cathy is a real people person and she has a true love of people and houses. She is always bubbly, and
positive.

Cathy really goes above and beyond anybody else I’ve ever sold or bought a home through, and we have worked with a whole bunch of agents.

Nobody helps you like Cathy does; she’s not out for herself, she’s out to help you – and we found that very cool, we were very lucky.

We would recommend her to anyone because they simply don’t get better than Cathy Roselli. Cathy is absolutely a master of her trade.

We’ve bought and sold numerous homes, in
different suburbs, different types of homes and we can honestly say that Cathy is the best agent I’ve ever dealt with in buying or selling.

She is so experienced

and that came through

Cathy was the thing about the whole process – she was absolutely amazing. She made everything easy for me.

I’ve never met a real estate agent like Cathy. Nothing was a problem for Cathy – she had the solution for everything. She would do things no one else would do.

Even house dressing/staging – Cathy knew the right people and it was just done.

Everything was sorted – she went way over and above what I would have expected.

The service was amazing, and to be honest Cathy saved my sanity!

The difference between the other agents and Cathy was quite remarkable. Everything stood out, Cathy was incredibly professional. It’s her whole look, her whole manner – Cathy really is a class act. She connects with buyers, and she is incredibly personable.

Cathy is the consummate professional – she really is. She is so experienced and that came through. She also has all these amazing networks of people and services that are brought to bear. Everything just went smoothly and it’s all about professionalism and with her being in the real estate game for 30+ years that experience made all the difference.

I felt very confident that we got the best price we could have and Cathy did everything she could to achieve that. I couldn’t say enough good things about Cathy. Even after the sale has gone through, she’s still helping me. She’s never far away.

If I ever sell a house again, I wouldn’t do it through anyone else except Cathy.

Having a really good handle on our area- Remuera

Cathy was great to work with. She was really easy to contact and really relatable for us. I’d often see her on the street in the neighbourhood so she is part of our world anyway.

She was engaged in the process and was always thinking about us. She went above and beyond, which was really impressive.

Cathy handled the whole process really well – and she approached every stage without panic. She was unflappable, very calm, and explained everything to us.

The best thing about having Cathy on board was the combination of her confidence, knowledge and experience.

My only job was to get the house organised, but otherwise, it was all taken care of – I really had nothing major to do, which was fantastic.

We were hugely impressed – I mean, we had 123 groups come through the house in those three weeks so we were pretty astounded.

I don’t think the home could have marketed any more effectively: we had the works and Cathy really put her all into it.

Cathy was really easy to talk to and any concerns we did have, we knew we could just pick up the phone for a chat – it was just really that simple and we were all on the same page the whole way through, working towards the same end goal.

Perception and Ability

We weren’t planning on selling, as we thought this would be our home for a while. We had done it up so nicely, and to a standard that we really wanted to live in. However, as things tend to happen in life, a friend of ours was selling her lovely home – so if you could get access to it, you’d have to buy it.

We met with two agents and picked Cathy. She was great: a better agent, better organised, and an exceptional communicator and that’s why I chose her.

The other agent with whom we met was from another agency, and he’s famous around our area, with a huge profile. However, he was not well prepared at all. In fact, I had more market information than he had!

Cathy on the other hand, was so personable and easy to work with, and not at all patronising. She was recommended by friends of ours that had also sold in Parnell with Cathy.

Cathy is an excellent communicator, and extremely hard-working, which is hugely important.

Cathy assesses people well and reads moods well – she’s very bright like that. I was impressed by her perception and ability.

Overall, we had a very positive experience with Cathy. With so many people selling in the Auckland market, some parts of the real estate industry are getting really bad out there: I’ve been so glad to have a positive experience, and such a great result.

Cathy’s auctioneer, Wayne Maguire, was outstanding. We were very pleased and the whole approach was very good. We got more for our home than we expected or had asked for, which was wonderful!

Even now, after the sale, Cathy’s been there for us. She’s kept us informed and acts as a great facilitator. She’s very good at what she does, and I really hope she gets more work in our area because she goes the extra mile for her clients.

She absolutely

delivered on everything

She absolutely delivered on everything. She was professional, real, great at communicating and gave us fantastic updates about everything. Nothing is too much trouble for Cathy and she goes out
of her way to work around you.

We spoke to agents from Barfoot and
Thompson, Bayleys, and Harcourts. They were all very nice and affable but we choose Cathy. She presented with style.

Cathy is always positive and she couldn’t be more professional. She is very pragmatic and has a lot of experience in getting the best result.

Cathy has a very relaxed style and makes people feel comfortable. She is welcoming and warm and has a knack of communicating with people which makes a huge difference.

She can relate to people and uses language appropriately to make them feel at ease – we found her to be really aware and insightful .

With Cathy, there is never any talk of settling, as in ‘let’s just settle for this’. She is a perfectionist without being painful and she wants the best that can be possibly done. She always goes the extra mile – whether that’s another visit, another opportunity, or more photos.

To sum it up, the best thing about having Cathy on board is her professionalism, personality and the way she communicate She’s a very honest and genuine person with huge integrity. It’s great to have Cathy on your team when you are selling your home.

100% of her Attention

I decided that with the market being the way it was and the fact that I didn’t have the money to develop the property that it was the right time to sell. I decided it was best to get it on the market and get the best money I could, and that’s where Cathy came in.

I think Cathy did an amazing job. She is thorough, always contactable, and has clear communication.

At no time did I not think I was getting 100% of her attention, which was fantastic.

You have to an agent who is 100% focused on getting the best result for you as the vendor, and that’s exactly what Cathy did for me.

Lots of people get into real estate on a whim, thinking it will be easy and it’s simply not true. Cathy has been around, she’s got over 30+ years of experience under her belt, so she is very well established in the Remuera market. In the Auckland market, those connections and a solid database are everything when it comes to getting a good sale result.

The best thing about having Cathy on board was her honesty, integrity, and the fact that she was 100% there for me. She genuinely wanted to get the best possible result for me, and as the vendor that is what’s most important.

Even now, once the sale has gone through, Cathy and I still communicate, so having constant communication with Cathy is great.

Passion & Experience

Cathy was great, very professional.  She used good communication at all times, and we really liked that constant contact.

When you are selling your home, you always want news and updates; you want to be involved the whole way through. 

Having constant contact was important to us and Cathy was always touching base.

Selling your home can be quite an emotional and stressful time, and Cathy really helped us to guide us through the process. The whole sales process was handled very professionally.  She gave us everything we needed. If we ever needed clarification on anything, Cathy was always there to explain things to us. 

Cathy’s been in real estate for a good many years, so she offers lots of experience, which was a really good thing for us. Cathy has a very bright and bubbly personality – she’s very enthusiastic, caring and understanding, and she’s passionate about real estate. 

A big thing for us is that you can build trust with Cathy very quickly. We really felt like she was looking after us and looking after our needs – that helped the whole process. We were really very happy with Cathy and we’d happily recommend to anyone else. She did a fantastic job for us.